Privacy Policy – Webpilot

Webpilot values the protection of personal data. We process personal data carefully, securely, and in accordance with applicable laws and regulations, including the General Data Protection Regulation (GDPR).

In this privacy policy we explain which personal data we collect, for what purposes we process this data, and what rights you have regarding your personal data.

1. Who We Are

Webpilot is responsible for the processing of personal data as described in this privacy policy. Webpilot

KVK: 89318293

Email: Support@web-pilot.nl

If you have questions about this privacy policy or about the processing of your personal data, you can contact us using the email address above.

2. Scope of This Privacy Policy

This privacy policy applies to all individuals whose personal data is processed by Webpilot, including:

• customers and business partners of Webpilot
• prospective customers and business relations
• visitors of the Webpilot website
• individuals who contact Webpilot via email, telephone, or form
• individuals who subscribe to or purchase Webpilot services or products

3. Personal Data We Process

Webpilot may process the following categories of personal data.

3.1 Personal Information

When you use our services or contact us, we may process the following information:

• name
• address details
• postal code and city
• phone number
• email address
• gender (where relevant)

3.2 Business Information

If you use our services on behalf of a company, we may also process the following information:

• company name
• legal entity type
• Chamber of Commerce number
• billing address
• email address
• payment details such as IBAN

3.3 Communication and Correspondence

When you contact us via email, contact forms, or other communication channels, we may retain the contents of this communication. We do this in order to respond to your inquiries, process requests, and improve our services.

4. Personal Data Provided by You

We process personal data that you actively provide to us, for example when you:

• purchase a Webpilot service or product
• complete a contact form
• request a quotation
• subscribe to a newsletter or information request
• contact us via email or telephone
• provide details during meetings, events, or networking activities

5. Data Collected Automatically

When you use our website, certain technical data may automatically be collected, including:

• IP address
• device type
• browser type
• operating system
• pages visited
• duration of website visit
• click behavior on the website
• first and previous visits to the website

This information is used to:

• ensure proper functioning of the website
• maintain website security
• analyze website usage
• improve our services and website performance

6. Data Obtained from Other Sources

Webpilot may also obtain personal data from other sources, such as:

• public business social media platforms (e.g., LinkedIn)
• the Chamber of Commerce trade register
• publicly available business websites

These data are used strictly for business purposes, such as establishing contact with potential customers or providing business services.

7. Purposes of Data Processing

Webpilot processes personal data exclusively for the following purposes:

• executing agreements with customers
• providing website development, hosting, and domain services
• invoicing and administration
• communication with customers and business relations
• responding to inquiries and requests
• marketing and relationship management (where permitted)
• improving our website and services
• complying with legal obligations

8. Legal Basis for Processing

Webpilot processes personal data on the basis of one or more of the following legal grounds under the GDPR:

• performance of a contract
• consent of the data subject
• compliance with a legal obligation
• legitimate interests of Webpilot, such as improving services and maintaining business communication

9. Data Security

Webpilot takes appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, or alteration.

Personal data may be stored on secure servers. If we engage third-party service providers to process personal data on our behalf, we conclude data processing agreements with these parties to ensure an adequate level of data protection.

10. Sharing Personal Data with Third Parties

Webpilot may share personal data with third parties when necessary for the delivery of our services, such as:

• hosting providers
• payment processors
• IT service providers
• administrative service providers

We conclude data processing agreements with parties that process personal data on our behalf.

We never sell your personal data to third parties.

11. Cookies and Similar Technologies

Webpilot uses cookies and similar technologies to ensure the proper functioning of the website, analyze website usage, and improve the user experience.

More information can be found in our cookie policy.

12. Links to External Websites

Our website may contain links to external websites operated by third parties. Webpilot is not responsible for the content of these websites or for how these parties handle personal data.

We recommend reviewing the privacy policies of these external websites.

13. Data Retention

Webpilot does not retain personal data longer than necessary for the purposes for which it was collected, unless a longer retention period is required by law.

14. Your Rights

Under the GDPR, you have several rights regarding your personal data, including:

• the right of access
• the right to rectification
• the right to erasure
• the right to restriction of processing
• the right to data portability
• the right to object to processing

If you wish to exercise any of these rights, you can contact us using the email address mentioned above.

15. Complaints

If you believe that Webpilot is not handling your personal data correctly, you have the right to file a complaint with the Dutch Data Protection Authority.

16. Changes to This Privacy Policy

Webpilot reserves the right to modify this privacy policy. We recommend that you review this page periodically to stay informed of any updates.

Last update: 11 march 2026